Style Selector
Layout Style
Boxed Background Patterns
Boxed Background Images
Color Scheme

Appliance Test And Tagging Frequently Asked Questions

Understanding the different requirements of appliance testing and tagging and all the signs of failure when it comes to your electrical equipment can be a very daunting and hard task to keep up with.

We have made an up-to-date list of the most frequently asked questions our customers have asked us.

Hopefully they answer some of your questions too

Appliance testing and tagging is the safety inspection and testing of 240v or 415v volt plug in electrical items (any Item with a Power Plug). The current Workplace, Health and Safety Legislation states that all workplaces across Australia have a duty of care and must be able to demonstrate safe work systems, including Electrical & Appliance Safety.

Electrical testing and tagging is a procedure and Test in which minimises the risk of electrical shock to your staff and visitors with in your workplace.

Each Appliance item is inspected, electrically tested using a testing unit, and then has a tag placed on the lead and/or casing depending on the item. The tag is a record of your appliance testing which is part of the Workplace Health & Safety requirement and should be held for 7 years.

Our office hours are Monday to Thursday 9am to 5.30pm & Friday 9am to 5pm.

Our technicians hours are Monday to Thursday 7am to 6pm & Friday 7am to 4pm.

We are happy to arrange a time after hours or on the weekend that will suit your business schedule.

Either call us on 03 9029 3198 to discuss a time or use our chat and talk with us now 

Or click on the below link for further details:


Our technicians utilise the latest portable testing units, PAT-equipment (Portable Appliance Tester) for the specific task of Testing and Tagging.

Our Equipment is calibrated every 12 months according to Australian Standards.

Table 4 of AS/NZS 3760:2010 outlines various re-testing time-frames for various locations/environments in which the appliance resides and type of equipment.

Testing of items varies from one monthly, three monthly, six monthly, yearly, two-yearly or five-yearly.

You can click the link below to view the testing table

In most workplaces and environments the requirement is yearly for most items and 5 yearly  for some items residing in a lower risk environment. If your workplace has a workshop or manufacturing area, then most testing is 6 monthly.

It's important your testing provider is proficient and precise about the re-test time frames. Getting it wrong can mean you are failing to comply with Australian Standards, or potentially testing too often. We provide a reminder service to assist you with this, 4 weeks prior to each re-test period to make an appointment, ensuring your compliance. We will follow up with a further reminder call if we have not heard from you 2 weeks prior to test due dates.

Portable electrical appliances located in all areas of a workplace require testing and tagging.

Some of these areas include:

Offices, Manufacturing plants, Hospitals, Aged Care facilities, Factories, Building sites, Laboratories and Community Centres, to name a few.

According to AS/NZS 3760:2010, you are required to retain the history of tests carried out in your workplace or site.

This includes a test tag attached to each item which indicates the date, item ID, tester's name and a test status (pass or fail).

Also required is a corresponding asset register with test status and actions taken for all failed items.

We will supply the Asset Register Report as part of our service.

If you are a business or employer, you must make sure that electrical equipment is regularly inspected and tested by a competent person.

A competent person is either;

  • Someone who has acquired - through training, qualification or experience - the knowledge and skills to carry out inspections and testing of electrical equipment


  • A licensed electrician

Microwaves use radioactive energy to vibrate the water in food, which begins the cooking process.

This radioactive energy produced can be harmful when exposed to people and living tissues.

By slamming the microwave door, dirt or food particles caught in the door seals and hinges and basic wear and tear, all cause the oven door to slightly separate from the appliance enclosure.

Once this happens, invisible, but highly dangerous radiation leak through the small space and can cause damage and injury to the user.

By Testing your microwave, you know its safe to use and wont be harmful to you.

Upon completion of the scheduled testing and processing of your payment, we will mail your report.

The turn-around time to receive your Asset Register/Report is between approx 4-5 days from completion of payment.

However if you require your Asset Register/Report urgently, let our office know and we will endeavor to prioritise for you.


As per AS/NZS 3760:2010 - 2.1. indicates a tolerance of two weeks past the item's re-test due date.

PLEASE NOTE: This tolerance doesn't apply to construction sites.

Our Prices can be found on the link

For an individual or quote on test and tag price, please call our office on 03 9029 3198

All 240v or 415v volt plug in electrical appliance and equipment items connected by a flexible electrical supply cord, need to be inspected, tested and tagged at all sites, workplaces and organisations.

Australian Standards, (AS/NZS 3760:2010) state the following exceptions:

  • Items installed 2.5 metres or higher from the ground/floor
  • Fixed equipment (except RCD's) or hard wired equipment
  • Demonstration of stock in a retail or warehouse outlet
  • Equipment which needs to be dismantled to inspect and test

Our staff understand the Australian Standards and can advise which items need to be tested within your site or workplace.

Experience, has shown us that roughly 3% of all appliances and items we test are deemed unsafe.

Because some items are not worth repairing, our technicians will talk with you about any failed or unsafe items and will propose the best and most cost effective options for your workplace needs.

Yes. RCDs need regular testing and tagging in accordance with AS/NZS 3760:2010 to ensure it functions properly in a fault situation of an appliance or misuse of a power point, just to name a few.

If the RCD was to fail in the event of an electric shock, the result could be fatal.

The National Work Health and Safety Regulations (effective 1st January 2012) states that all workplaces must have RCD protection on all power circuits for business environments, and it must be regularly tested in accordance with AS/NZS 3760:2010.

We will inspect and test your portable and fixed RCDs to ensure proper protection in an emergency situation and to satisfy AS/NZS 3760:2010 requirements.

Testing & Tagging will take up to several minutes per item, depending on the appliance.

This involves several Tests, like visual and physical inspections before the item can be deemed to have passed the test & tag process.
Matthew Costin Test & Tag conduct all testing & tagging as efficiently as possible for minimal disruption to your day.

No, however, turning off appliances before we arrive does save time when we do carry out appliance testing.

Matthew Costin - Test & Tag