Australian Competition and Consumer Commission have recalled Panasonic Toughbook Laptop Models CF-AX Series, CF-C2 Series and CF-SX Series
Product description: Panasonic Toughbook Laptop Models CF-AX Series, CF-C2 Series and CF-SX Series

Consumers should take the following steps:

Check the laptop battery pack to determine if there is any excessive heat.

Use the Battery Pack control utility in the laptop to configure the battery pack power usage by adjusting the charging control utility to “Eco Mode”. If the laptop does not have the Battery Pack charging control utility then go to the Panasonic website: http://toughbook-au.panasonic.com.au/battery-safety-notice-ax-c2-sx-series(link is external) to receive more information.

Panasonic will release new battery charging configuration software on 12 June 2018 for the laptops. Consumers should register their details to receive the new software by either calling 1800 700 006 (Monday to Friday 8.30am to 5pm AEST) or visiting http://toughbook-au.panasonic.com.au/battery-safety-notice-ax-c2-sx-series(link is external) for more information.

For further information contact Panasonic on the toll free number 1800 700 006 Monday to Friday between 8.30am and 5pm (AEST) or via email at toughbook-recall@au.pansoni.com(link sends e-mail) or go to http://toughbook-au.panasonic.com.au/battery-safety-notice-ax-c2-sx-series

 

 

View The Recall advertisement and supporting documentation Please clicking here